Industry Insight Reports draw on the work that participants complete inside the DLC Leadership program, giving us insight into how digital leaders think and work across the field.
In our inaugural report, the participants in our pilot cohort scored their own community’s codes of conduct against an evidence-based rubric, giving us insight into where we are getting it right, where we have room to grow, and what we are seeing consistently fall short across the field.
Most codes set out the rules clearly but fall short on everything else that comes after: how members appeal decisions, who shapes the standards, and whether the document is ever revisited. Training, not seniority, sector, or community size, was the only factor that predicted a stronger code.